My whole situation can be summed up as "office staff are lazy". On the bright side, it wasn't Compass Housing Alliance that messed up this time, instead it was a building with multiple managers who all took the same days off and didn't want to check their emails.
Of course that's only part of the story, but it's the backbone of the problem. The severe resistance to use modern technology is hurting people in so many ways, and yet there are still many people who refuse to modernize because they're comfortable with being troglodytes.
With our modern technology we also have better ways to manage our money, it uses the credit card system. So basically the story goes like this:
First they keep insisting payments are made using money order or cashier's check, both of which are typically used by criminal organizations attempting to commit tax fraud. So I was kind of pushing that back in my mind because they said a credit card system was available for rent payments, and I shouldn't have to deal with the parts which criminals prefer.
Then the stupid bullshit holiday known as Thanksgiving happened. I expected them to take a four day weekend because of it, which was bad enough given the vast majority of the world still functions and the whole process would be delayed because of precious time lost due to this.
But then they all took Monday off as well, because they're privileged office staff who are so over paid for sitting on their asses all day while others toil for entire days and earn less than a quarter what they do. So I am frantic about not knowing what's going on, what needs to be done, and all of that with only a few days remaining to make the transition to a new residence.
I get up on Tuesday, check my email, and no response was made. I don't check my voicemail because it's 2020, not 1980.
Discovered they tried to call me in an email they finally responded too, so my response was simple: I pointed out all the problems they created and said goodbye. Rent is due in two days here, and staying past the first of the month is not only rude, it's also against the lease, when planning to move out because then they have to go an entire month without rent.
So I opted to not screw over the organization that finally started doing something right, and stop the farcical procedure that Colwell Building managers were putting me through. The kicker here is that there are more managers for the Colwell Building than for the Karlstrom. Yet they still manage to have an entire week in which no manager is available to complete a time sensitive procedure in which the people involved need to know vital information to make plans around periods of being ill, medical care, and basic life needs.
At least with the Karlstrom, there was an excuse, the lack of stable staff in necessary positions. Colwell Building is supposedly a business, and they get tax credits for keeping some units for low income, yet they don't seem to be capable of doing this well.
From an assistant who doesn't know the process, to a head manager that is never there. The policies that resemble a criminal organization are just the cherry on the top here, so I will reiterate those really quick:
1. Only drug dealers or beggars take cash now, because it's easy to steal, and untraceable.
2. Only criminal organizations take money order or cashier's checks because they are easily hidden from tax records.
3. Regular checks are viable alternatives to debit and credit, but there is a reason to avoid those.
Of all the payment methods, debit and credit are the only ones friendly to the environment, completely secure, and easily managed. This is why so many new payment systems connected to the credit card system have become so popular, this is the future, time to start acting like it.
